DGCA to monitor passenger complaints, ensure timely redress

A senior official at the the Directorate General of Civil Aviation (DGCA) told ET the move is aimed to empower the passengers at a time when air passenger ridership numbers are rising with many first-time fliers and carriers are adding new flights and routes to cater to the growing demand.

from Personal Finance News-Wealth-Economic Times https://ift.tt/33JER2S