Wednesday, December 18, 2019

Customer complaints at RBI offices surge 20 percent in 2018-19

While 36,539 ATM and debit card related complaints were registered which accounted for 18.65% of the overall complaints, customers reached out to the Reserve Bank of India on 14,794 instances to grieve about mobile and electronic banking issues. Of the total complaints received, non-observance of fair practices code accounted for the maximum number of complaints.

from Personal Finance News-Wealth-Economic Times https://ift.tt/35ysR5b

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